A financial services provider wanted to give customers a simple, secure way to make payments and check balances on their phones. Avidab Technologies developed a mobile application for both Android and iOS with full mobile money integration.
The app supports all major Ghanaian mobile money providers, features biometric login and transaction PINs, and delivers instant transaction notifications. An embedded support chat connects customers directly to the client's service team.
Within four months of launch, more than 60% of the client's active customers had adopted the app, dramatically reducing branch visits and call centre volume.
